DOD · MISSION READINESS · PREDICTIVE MODELING

From readiness data to mission foresight.

Designing the first tool for this organization to provide military analysts this level of predictive customization and insight, supporting maintenance planning, readiness decisions, and mission planning.

LEAD EXPERIENCE DESIGNER RESEARCH → PROTOTYPES → GOVERNANCE DEFENSE SECTOR

EXECUTIVE SUMMARY

Mission readiness required a shared view forward.

A defense organization needed a predictive readiness framework that could give military analysts a customized view of readiness and help them respond to military leadership requests. The tool was designed to support maintenance planning, readiness decisions, and mission planning—with insight into supply chain needs and the allocation of resources and personnel.

As lead experience designer, I translated high-volume operational data into a tool military analysts could use to build and compare scenarios, explain projected readiness, and inform leadership decisions.

01 · THE CHALLENGE

Readiness data existed. The ability to test what comes next did not.

01

Fragmented readiness data

Operational information was distributed across programs, systems, and planning cycles, and the scope and requirements were undefined when the work began.

02

Reactive decisions

Maintenance and logistics decisions often followed issues rather than anticipating them.

03

Technical complexity

Advanced modeling had to remain understandable to people in distinct roles and across multiple operational and classification levels, while supporting real-time accuracy and a defensible audit record.

04

High consequence

A small, specialized, zero-fail fleet meant sparse, high-impact data, where one asset's status could ripple across the whole readiness picture. Every insight needed to support confident, accountable mission planning.

02 · THE PRODUCT VISION

A customized view of fleet readiness

For the first time in the organization, military analysts had a tool with this level of customization and predictive insight to answer military leadership requests. It was designed to support maintenance planning, readiness decisions, and mission planning, while helping teams assess supply chain needs and plan the allocation of resources and personnel across aircraft and the wider fleet.

Propulsion sustainment fleet display. Select an airframe from the roster to see its engine health, fuel, maintenance, filter differential pressure, phase-inspection schedule and part serviceability. Illustrative data only.

Delivered as a custom predictive modeling solution for a U.S. Navy organization, supporting mission readiness and fleet planning. Client CUI details withheld.

03 · THE EXPERIENCE MODEL

Explore readiness scenarios with confidence.

The predictive readiness framework brought familiar e-commerce patterns to modeling: military analysts could create, run, save, and adjust scenarios, then rerun them as assumptions changed. They could pin scenarios for quick access, compare results, and archive scenarios that were no longer active.

Designed to support NIPR and SIPR data, the tool also enabled analysts to generate reports for leadership review, connecting detailed analysis to maintenance planning, readiness decisions, and mission planning.

01

Build and refine scenarios

Build a scenario around a leadership request, adjust its assumptions, and run or rerun the model as conditions change.

02

Keep models organized

Save and pin useful scenarios, compare results across models, and archive scenarios that are no longer in use.

03

Move insight into decisions

Work with data on NIPR and SIPR, then generate reports that help leaders review projected readiness, supply chain needs, and resource allocation tradeoffs.

04 · FROM INSIGHT TO IMPACT

Research, design, and delivery moved as one.

DISCOVER

Understand mission work

Led weekly interviews and collaborative workshops with military analysts and stakeholders to understand leadership requests, workflows, planning priorities, and readiness challenges.

EXPLORE

Make prediction usable

Tested visual and interaction models, moving from divergent concepts to high-polish prototypes.

ESTABLISH

Set the foundation

Coordinated specifications and design governance for scalable predictive capabilities.

05 · KEY NUMBERS · MISSION READINESS 2025

In three months, we built a readiness model the client wanted to build on.

6 Sprints to discover needs and shape the readiness framework, with scope and requirements undefined at the start
15 Functional design models created to test use cases and levels of control, each one prompting discovery conversations with stakeholders
5 Weeks of stakeholder interviews with analysts, program officers, and readiness planners
4 Collaborative workshops to define priorities and map readiness data flows
2 Secret and Top Secret classification levels that shaped the design
10 Minutes to generate scenario-based outcomes and assemble a readiness assessment
What this established

The work established a predictive readiness framework that gave military analysts a customized way to explore readiness scenarios and prepare insight for leadership. The client adopted the design direction as the gold standard for additional readiness work across the branch, prompting conversations about the funding and requirements needed to move forward. It also strengthened collaboration across data, design, and engineering.

Discovery Gold standard Funding discussions

Figures above reflect program scope and observed outcomes where available. Underlying data sources were classified and outside the design team's view. Delivered for a U.S. military branch. Client and program details withheld.

TAKEAWAY

Predictive systems matter when analysts can turn insight into better plans.

Human-centered design connects advanced analytics to the maintenance, readiness, mission, supply chain, and resource allocation decisions that shape mission outcomes.